AI-Agents for Customer Support Coordinators in Client Services working with Front
Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Clear work labels from support threads when linked tasks finish.
Keep your shared inbox in step with completed tasks. Finished email conversations lose their work label, and you get a confirmation.
9 toolsSend each proposed reply to the teammate assigned to the customer thread.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
24 toolsAnswer repeat support questions and queue uncertain chats for follow-up.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
8 toolsPass urgent customer requests to the teammate covering the conversation.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
14 tools
