AI-Agents for Customer Support Coordinators in Client Services working with Microsoft Office 365

Clear work labels from support threads when linked tasks finish.

Keep your shared inbox in step with completed tasks. Finished email conversations lose their work label, and you get a confirmation.

Works with9 tools

Send each proposed reply to the teammate assigned to the customer thread.

Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.

Works with24 tools

Prepare cancellation reply drafts with the customer's account facts.

You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.

Works with6 tools

Answer repeat support questions and queue uncertain chats for follow-up.

Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.

Works with8 tools