Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Find new buyers and send first emails after the team approves them.
Your automated outreach starts with buyers who fit your profile. Review tailored emails before sending, then see every message and result in your sheet.
Prepare replies to prospect introductions for the owner's review.
Your introduction replies are ready to review in the original thread, and a private chat message points you to the draft.
Send first emails to new referrals and keep their follow-ups on the leads.
New referral leads get an introduction tied to their stated need, and you can see the exact email and next step on the lead.
Send birthday greetings to sales contacts without repeat sends.
Your contacts receive birthday greetings in the tone you choose, and your contact sheet shows which emails went out and which need review.
Label prospect messages to keep and explain what was trashed.
Your inbox stays clearer each week as clearly unwanted mail goes to trash and you get an explanation for every decision in your private chat.
Reply to prospect email and route urgent deal requests to the backup.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Label prospect emails needing a reply and sales notices by purpose.
Spot emails that need a reply or other attention, while your remaining inbox messages get labels that explain their purpose.
Label prospect and customer emails and flag urgent inquiries.
Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.
Surface buyer questions needing a reply before sales updates.
Start your day with a short inbox summary that puts unanswered requests and deadlines first, with routine updates grouped below.
Mark first sales emails and send lead owners a list of pending replies.
Your lead status reflects first outreach, and you get a short list of leads awaiting your personal reply.
Receive assigned ad inquiries with account context and CRM links.
Your sales rep gets a clear inquiry and a CRM link. Existing customers keep their account context, and the ad campaign stays visible.
Draft first answers to buyer inquiries for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.