Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Draft first answers to new inquiries for owner review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Reply to new client inquiries and mark questions needing personal review.
Your prospects get a useful first reply when your guidance covers their question, and you can spot threads that need your answer.
Draft replies that clarify what a new inquirer needs.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.