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Transcribe Voice Messages
Send shared Android phone transcripts to your coverage chat
Use this Agent instantly or customize it - no programming needed
- Voice messageVoice message
Your incoming voice message carries the recording reference and details needed for its transcript.
- Coverage chatCoverage chat
Your chosen coverage chat is where the on-duty teammate reads each handoff.
- Display time zoneDisplay time zone
Your chosen time zone sets the message time your teammate sees.
Your chat app receives the shared phone's voice messages and sends transcripts to the coverage chat.
- Transcript unavailable notice
- Transcript unavailable notice
- Transcript messageTranscript message
Your teammate sees the transcript, sender or unavailable label, time, and original message ID.
This Agent watches for voice messages on your shared work phone. It transcribes the recording and posts the text to your chosen coverage chat. Your teammate sees who sent it and when it arrived.
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SlackUsed as:
- Chat app
Slack receives the shared phone's voice messages and sends transcripts to the coverage chat.
ZoomUsed as:
- Chat app
Zoom receives the shared phone's voice messages and sends transcripts to the coverage chat.
Google ChatUsed as:
- Chat app
Google Chat receives the shared phone's voice messages and sends transcripts to the coverage chat.
RingCentralUsed as:
- Chat app
RingCentral receives the shared phone's voice messages and sends transcripts to the coverage chat.
Made for your industry
Transcribe Voice Messages is made for businesses in these industries.
- Property Management
Turn voice notes sent to the property phone into chat transcripts.
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Send voice notes from the shared service phone to the coverage chat as text.
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Send transcripts of dispatch phone voice notes to the covering teammate.
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Turn voice notes sent to the shift phone into chat transcripts.
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Made for your role
Transcribe Voice Messages is made for people in these roles.
- Operations Coordinator
Send shared-phone voice transcripts to the on-duty teammate.
Show all Agents for the Operations Coordinator role - Receptionist
Put incoming voice messages in chat for the person covering the desk.
Show all Agents for the Receptionist role - Property Manager
Send transcripts of property phone voice notes to the coverage chat.
Show all Agents for the Property Manager role - Security Supervisor
Send shift phone voice transcripts to the teammate on duty.
Show all Agents for the Security Supervisor role - Dispatcher
Send dispatch phone voice transcripts to the coverage chat.
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Made for your department
Transcribe Voice Messages is made for people in these departments.
- Operations
Send shared-phone voice transcripts to the team coverage chat.
Show all Agents for the Operations department - Front Desk
Send incoming voice transcripts to the person covering the desk.
Show all Agents for the Front Desk department - Property Management
Put property phone voice transcripts in the coverage chat.
Show all Agents for the Property Management department - Physical Security
Turn shift phone voice notes into text for the covering teammate.
Show all Agents for the Physical Security department - Dispatch
Turn voice notes sent to the dispatch phone into chat messages.
Show all Agents for the Dispatch department
How Transcribe Voice Messages works
3 steps, in order, on every run.
-
Download the voice recordingDownload the recording when a voice message reaches your connected shared account. Skip text and messages from the Agent.
-
Transcribe the spoken messageTurn the recording into text in its spoken language. Mark words that are hard to hear.
-
Post the transcript to your chatSend the text to your chosen coverage chat with the sender and arrival time. Include the original message ID for reference.
How to Get Started
Connect the tools you already use, such as Slack, Zoom or Google Chat.
4 tools
- Connect the shared phone's messaging account to an Agent that receives incoming voice messages.
- Choose the coverage chat where the on-duty teammate reads transcripts, and give the Agent permission to post there.
- Set the time zone used to display message times.
Use safe mode to approve every result before it goes out, or let the Agent run automatically.
FAQs
Frequently asked questions about the Transcribe Voice Messages:
Connect a messaging account on your shared phone that accepts voice notes. The account must let the Agent receive incoming messages.
You choose the coverage chat and display time zone during setup. Update the chat when coverage changes so the right teammate sees the transcript.
Your teammate gets the words the Agent can transcribe, with unclear passages marked. If audio cannot be downloaded or understood, they get a message explaining why.
The Agent retries the send. The run stays open until your chosen chat receives the message.
It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.
Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.
The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.
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