Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Reply to guest booking requests after checking the reservation sheet.
You can handle booking requests in chat without checking the sheet by hand. Requesters get a confirmation or a clear next step.
Answer common phone questions and share calls needing front desk follow-up.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Answer front desk questions about hours and services in WhatsApp.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.