AI-Agents for Chat Support

Answer customer questions, open tickets, escalate requests.

Answer Website Chat Questions

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools
Draft Complaint Follow-Up

Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.

Works with4 tools
Answer Website Chat Questions

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools
Draft Direct Message Replies

Get tailored reply drafts for business direct messages that your guide covers, ready for a teammate to review before sending.

Works with
Draft Text Replies

Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.

Works with15 tools
Answer Support Chats

Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.

Works with4 tools
Answer Website Chat Questions

Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.

Works with
Answer Website Chat Questions

Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.

Works with10 tools
Answer After-Hours Questions

Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.

Works with4 tools
Answer Support Emails

Questions your guide covers get answers in the original email thread. Your team sees which ones need review.

Works with6 tools
Draft Complaint Replies

Your support inbox gets a reply draft that addresses the complaint and names the next step your team has confirmed.

Works with
Draft Complaint Reply Letters

Your support lead gets an unsent customer complaint reply letter beside the case history. Every point has an answer or a question to resolve.

Works with
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