AI-Agents for Customer Service in Chat Support

Carry flagged customer chats into a team discussion with a clear question.

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools

Answer routine support chats and email the owner a copy of each reply.

Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.

Works with31 tools

Acknowledge portal requests on verified tickets or flag missing ones.

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools

Prepare answers to customer questions for staff approval.

Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.

Works with16 tools

Answer routine customer calls and surface questions needing a person.

Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.

Works with11 tools

Draft customer replies for a teammate to approve.

Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.

Works with7 tools

Send approved replies to support questions sent to public-facing colleagues.

Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.

Works with5 tools

Answer common WhatsApp questions using approved customer guidance.

Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.

Works with7 tools

Draft replacement replies from customer orders for team review.

Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.

Works with34 tools

Bring customer chats into private channels and return team replies.

Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.

Works with9 tools

Draft complaint replies using order facts and team guidance.

Get a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.

Works with11 tools

Draft overdue customer replies using current support case facts.

Your support rep gets apology drafts for overdue customer emails. Current case details help make the replies useful.

Works with5 tools