AI-Agents for Customer Service in Chat Support working with Ecwid by Lightspeed
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Draft Defective Product Replies
Draft replacement replies from customer orders for team review.
Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
Works with
34 tools
34 tools
Answer Store Chat Questions
Answer store chats and pass unclear cases to support staff.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Works with
17 tools
17 tools
Answer Order Questions
Answer order questions in chat with the store's recorded details.
Your shoppers get order answers in website chat, using the details your store already has on record.
Works with
11 tools
11 tools
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