AI-Agents for Customer Service in Chat Support working with RingCentral

Carry flagged customer chats into a team discussion with a clear question.

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools

Answer routine support chats and email the owner a copy of each reply.

Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.

Works with31 tools

Acknowledge portal requests on verified tickets or flag missing ones.

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools

Prepare answers to customer questions for staff approval.

Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.

Works with16 tools

Answer routine customer calls and surface questions needing a person.

Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.

Works with11 tools

Bring customer chats into private channels and return team replies.

Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.

Works with9 tools

Draft first chat answers from the team's approved responses.

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools

Prepare customer text replies for a teammate to review.

Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.

Works with15 tools