AI-Agents for Customer Service in Status Updates working with RingCentral

Flag customer requests awaiting a team response.

Keep your team current with an email summarizer that posts morning and evening inbox digests, including requests and deadlines.

Works with20 tools

Send personalized customer updates and report each send result.

Your personalized customer texts reach the sending service when due, and a reply tells you what happened or needs attention.

Works with23 tools

Answer routine customer calls and surface questions needing a person.

Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.

Works with11 tools

Acknowledge after-hours tickets and send the next shift its waiting list.

Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.

Works with21 tools