AI-Agents for Customer Service in Sales Support

Send approved answers to repeat questions and flag chats needing a person.

Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.

Works with8 tools

Reply to customer DMs from the answer guide and flag cases needing help.

Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.

Works with23 tools

Send approved replies to customer messages and flag follow-ups.

Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.

Works with18 tools

Acknowledge customer chats after review and hand off urgent requests.

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools

Send approved replies to support questions sent to public-facing colleagues.

Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.

Works with5 tools

Draft replacement replies from customer orders for team review.

Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.

Works with34 tools

Combine support case exhibits into one PDF in the shared folder.

Get case exhibits in one PDF, in your requested order, with a link in the case for the support specialist to review.

Works with

Draft complaint replies using order facts and team guidance.

Get a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.

Works with11 tools

Draft overdue customer replies using current support case facts.

Your support rep gets apology drafts for overdue customer emails. Current case details help make the replies useful.

Works with5 tools

Send approved answers to common texts and hand off unanswered questions.

Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.

Works with13 tools

Answer account questions in chat and route exceptions with the facts gathered.

Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.

Works with12 tools

Draft answers in customer chats for the support team to review.

Give your team a customer service reply draft in the chat, with relevant account context ready for review before anyone sends it.

Works with8 tools