Book appointments, send confirmations, reschedule visits. Every one is ready to run, and you can adjust it in plain language.
Handle appointment requests in chat and confirm the result by email.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
Draft answers to flagged customer emails using approved help files.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Prepare cancellation drafts and flag policy questions for review.
You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.
Answer appointment requests with confirmations or available times.
Your clients get confirmed appointments and meeting links, or available times when their requests conflict with your schedule.
Send approved answers to repeat questions and flag chats needing a person.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Reply to customer DMs from the answer guide and flag cases needing help.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Send approved replies to customer messages and flag follow-ups.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Acknowledge customer chats after review and hand off urgent requests.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Send approved replies to support questions sent to public-facing colleagues.
Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.
Draft replacement replies from customer orders for team review.
Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
Draft complaint replies using order facts and team guidance.
Get a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.
Draft overdue customer replies using current support case facts.
Your support rep gets apology drafts for overdue customer emails. Current case details help make the replies useful.