AI-Agents for Chat Support

Get an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.

Works with6 tools

You get a reply ready to review in the customer's conversation, with a flag when the price needs a decision.

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Get an email reply draft when a customer asks for a discount. Review the offer or decline against your rules before you send it.

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Get a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.

Works with19 tools

Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.

Works with17 tools

Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.

Works with7 tools

Your shoppers get order answers in website chat, using the details your store already has on record.

Works with11 tools

Your manager gets a personal reply draft in the guest's email thread, informed by visit notes and your recovery guide before anyone sends it.

Works with5 tools

Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.

Works with9 tools

Give website visitors a useful next step in chat, backed by your current help articles and service notices.

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Your rep gets a cancellation reply draft based on the latest emailed order update and your terms, with anything uncertain flagged before sending.

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Your assigned reps find reply drafts in their tickets. Those drafts reflect the customer's latest question and your team's saved answers.

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