AI-Agents for Chat Support

Answer customer questions, open tickets, escalate requests.

Answer Account Questions

Your customers get policy-linked answers to routine account questions, while exceptions reach your support team with the facts in hand.

Works with12 tools
Draft Customer Message Replies

Give your team a customer service reply draft in the chat, with relevant account context ready for review before anyone sends it.

Works with8 tools
Draft Customer Follow-Up Replies

Get a thoughtful reply draft when a customer says your last support answer missed the mark, ready for your review in the same email conversation.

Works with5 tools
Draft Visit Replies

Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.

Works with8 tools
Create Help Desk Tickets

Your team gets support requests sorted by your rules, and employees get ticket numbers they can use to follow up.

Works with18 tools
Create Service Desk Tickets

Your intake queue shows the ticket number and link. Support gets the issue and files at the urgency your rules call for.

Works with5 tools
Create Jira Tickets

Your staff get Jira tickets from Slack support requests, with files and your priority rules carried through and a link sent back in the thread.

Works with10 tools
Answer Pizza Texts

Your pizza chatbot answers menu questions, takes confirmed orders, and shares the latest status from your order list.

Works with6 tools
Draft First Chat Replies

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools
Answer WhatsApp Questions

Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.

Works with12 tools
Draft Angry Customer Replies

Your support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.

Works with5 tools
Draft Angry Customer Replies

Your support inbox gets a courteous draft for an angry customer email, with threats or escalation concerns flagged for your review.

Works with4 tools