- AI-Agent
- Ready to Run
Answer Pizza Texts
Answer menu questions and take confirmed pizza orders by text
Use this Agent instantly or customize it - no programming needed
- Customer textCustomer text
Your customer's new text includes their message, phone number, and conversation reference.
- Text conversationText conversation
Your recent text conversation shows earlier order details and any clear confirmation.
- Pizza menu
- Customer ordersCustomer orders
Your orders link customer phones and order IDs to the statuses your staff records.
- Shop rulesShop rules
Your shop rules set required order details and when staff takes over.
Your customer text inbox supplies customer texts and history, then sends replies and staff notices.
Your pizza order list provides menu prices and order statuses and stores confirmed orders.
- Customer text replyCustomer text reply
Your customer gets menu facts, a next question, an order ID, or a verified status.
- Staff noticeStaff notice
Your staff gets a notice when an order arrives or a question needs their help.
- Customer text replyCustomer text reply
Your customer gets menu facts, a next question, an order ID, or a verified status.
- Staff noticeStaff notice
Your staff gets a notice when an order arrives or a question needs their help.
- Customer text replyCustomer text reply
Your customer gets menu facts, a next question, an order ID, or a verified status.
- Customer text replyCustomer text reply
Your customer gets menu facts, a next question, an order ID, or a verified status.
- Customer text replyCustomer text reply
Your customer gets menu facts, a next question, an order ID, or a verified status.
- Pizza orderPizza order
Your staff gets a confirmed order with its pizza details and customer phone.
- Customer text replyCustomer text reply
Your customer gets menu facts, a next question, an order ID, or a verified status.
- Staff noticeStaff notice
Your staff gets a notice when an order arrives or a question needs their help.
This Agent starts when a customer texts your shop. It checks the recent conversation and your order list. It replies with an answer or records a confirmed order for staff.
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AirtableUsed as:
- Pizza order list
Airtable provides menu prices and order statuses and stores confirmed orders.
monday.comUsed as:
- Pizza order list
monday.com provides menu prices and order statuses and stores confirmed orders.
BrevoUsed as:
- Customer text inbox
Brevo supplies customer texts and history, then sends replies and staff notices.
PodioUsed as:
- Pizza order list
Podio provides menu prices and order statuses and stores confirmed orders.
SuperchatUsed as:
- Customer text inbox
Superchat supplies customer texts and history, then sends replies and staff notices.
KintoneUsed as:
- Pizza order list
Kintone provides menu prices and order statuses and stores confirmed orders.
Made for your industry
Answer Pizza Texts is made for businesses in these industries.
- Restaurants
Take pizza orders by text using the current menu.
Show all Agents for the Restaurants industry
Made for your role
Answer Pizza Texts is made for people in these roles.
- Business Owner
Keep customer texts answered and send confirmed orders to staff.
Show all Agents for the Business Owner role - Restaurant Manager
Route confirmed text orders and unclear requests to staff.
Show all Agents for the Restaurant Manager role - Counter Attendant
Collect missing order details before customers confirm by text.
Show all Agents for the Counter Attendant role
Made for your department
Answer Pizza Texts is made for people in these departments.
- Front of House
Answer menu and order status texts while staff serve customers.
Show all Agents for the Front of House department
How Answer Pizza Texts works
5 steps, in order, on every run.
-
Read the Customer's TextRead the recent text thread to understand the request and any order details already shared.
-
Check the Menu and OrdersCheck the current menu for prices and options. Match the order ID to the sender's phone before sharing its status.
-
Gather and Confirm DetailsAsk for missing details when a customer wants to order. Request clear confirmation before recording it.
-
Record the Pizza OrderAdd a complete, confirmed order to your list only when no matching order exists. Keep its ID for status replies.
-
Reply and Alert StaffReply in the same text thread with the answer or next question. Alert staff about new orders or exceptions.
How to Get Started
Connect the tools you already use, such as Airtable, monday.com or Brevo.
6 tools
- Connect the shop's SMS inbox and enable its Customer Replied trigger for SMS with repeat entry for later texts.
- Connect one pizza order list with a current menu table and an orders table that staff update as orders progress.
- Set the required order details, permitted pizza options, prices, staff notification recipient, and the wording used for status updates.
- Decide when staff must take over, and require an explicit customer confirmation before a new order is added.
Use safe mode to approve every result before it goes out, or let the Agent run automatically.
FAQs
Frequently asked questions about the Answer Pizza Texts:
Yes, if you keep the connected menu current. You choose the available pizzas, options, and prices. Your staff handles anything the menu cannot answer.
No. You set the required order details, and the customer must clearly confirm the summary. The Agent asks for anything missing before adding an order.
Your team updates statuses in the order list. The Agent checks the order ID against the sender's phone before sharing the recorded status.
You choose who takes over. That person gets the question and customer's contact details. The customer hears that a person will follow up.
It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.
Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.
The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.
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