AI-Agents for Customer Service Managers working with Chatwork

Prepare complaint responses within the restaurant's recovery guide.

Your manager gets a personal reply draft in the guest's email thread, informed by visit notes and your recovery guide before anyone sends it.

Works with5 tools

Route questions without a supported answer to the service team.

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools

Answer repeat chats and open tickets for questions needing staff.

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools

Draft customer replies for your team to review before sending.

Get tailored reply drafts for business direct messages that your guide covers, ready for a teammate to review before sending.

Works with

Route unresolved website chats to the support team with their history.

Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.

Works with

Answer website chat questions and pass unsupported ones to the team.

Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.

Works with10 tools