Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Put suggested first answers in the review chat for approval.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Escalate uncertain product advice to staff while keeping shoppers informed.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.