AI-Agents for Customer Service Managers in Ecommerce working with Chatwork
Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Answer Store Chat Questions
Give the team unresolved shopper chats with a short summary.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Works with
17 tools
17 tools
Recommend Store Products
Escalate uncertain product advice to staff while keeping shoppers informed.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.
Works with
7 tools
7 tools
Answer Website Chat Questions
Answer website chat questions and pass unsupported ones to the team.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.
Works with
10 tools
10 tools
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