AI-Agents for Customer Service Representatives in Ecommerce working with Chatwork
Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Answer Store Chat Questions
Answer common chat questions and hand off unusual requests.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Works with
17 tools
17 tools
Recommend Store Products
Answer product-choice chats with linked suggestions or a staff handoff.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.
Works with
7 tools
7 tools
Answer Website Chat Questions
Answer common chat questions with sources before they reach the team.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.
Works with
10 tools
10 tools
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