AI-Agents for Customer Service Representatives in Marketing working with Chatwork
Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Send approved customer DM answers and flag questions needing a personal reply.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
23 toolsDraft a reply to review before answering a customer's message.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
16 toolsDraft replies from prior messages when page questions need answers.
Your page manager gets private reply drafts to review, plus a clear status when your team already answered the question.
6 toolsDraft answers to customer DMs using your team's approved guide.
Get tailored reply drafts for business direct messages that your guide covers, ready for a teammate to review before sending.
