Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Post ratings and shopper feedback from competing marketplace listings.
Your team gets competitor review alerts in its discussion channel. Each alert shows a rating and useful customer feedback, with a link to the review.
Identify search and speed fixes for selected storefront pages.
Get a weekly SEO audit of your key pages, with search visibility and mobile speed fixes ranked for your attention.
Flag new competitor listings for storefront decisions.
Get a daily chat summary of new competitor products, with links to their listings. See which stores need another check.
Keep online product and order answers tied to current records.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Recommend available products using current store listings and buying terms.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.
Answer shopper questions in website chat with current sources.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.