Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Track tenant problems in the shared sheet and flag urgent reports.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Track labeled tenant emails as shared tasks, one per conversation.
Your marked Gmail conversations become shared Notion tasks, and finished work leaves your labeled inbox.
Answer routine tenant questions and pass callback details to the team.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Draft replies to tenants' questions using the text history.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
Draft replies to tenant requests from the full conversation.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.