Connecteam is an employee management app connecting the frontline employees and streamlining all work related needs in one app.
Track tenant problems in the shared sheet and flag urgent reports.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Answer routine tenant questions and pass callback details to the team.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Draft replies to tenants' questions using the text history.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.