Connecteam is an employee management app connecting the frontline employees and streamlining all work related needs in one app.
Answer routine phone questions and pass callback details to the front desk.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Draft first answers to incoming front desk chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.