RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Track tenant problems in the shared sheet and flag urgent reports.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Answer routine tenant questions and pass callback details to the team.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Send transcripts of property phone voice notes to the coverage chat.
Get voice messages from your shared Android phone as text in your chosen coverage chat, with the sender and arrival time included.
Reply to approved tenant questions and flag issues needing a person.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Draft replies to tenants' questions using the text history.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.