RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Reply to common guest texts and flag requests for personal follow-up.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Draft replies to guest texts using approved wording.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.