Mailchimp Transactional is simple, powerful transactional email.
Draft guest review replies from confirmed visit notes for approval.
Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.
Flag guest complaints needing prompt attention and email the follow-up list.
Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.
Draft guest review thank-yous and email them for approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Receive a tailored guest review reply to approve or edit.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.