AI-Agents for Customer Support working with Chatwork

Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.

Answer Page Messages

Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.

Works with18 tools
Delete Reported Chat Messages

Your reviewer sees whether a reported Google Chat message came down, with a dated result on the removal case.

Works with9 tools
Flag Urgent Customer Complaints

Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.

Works with13 tools
Send Approved Auto Replies

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools
Answer Routine Calls

Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.

Works with11 tools
Send LinkedIn Replies

Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.

Works with5 tools
Send After-Hours Replies

Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.

Works with21 tools
Answer WhatsApp Questions

Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.

Works with7 tools
Delete Teams Chat Message

Get a private receipt when your mistaken Teams chat message is removed, or a clear reason it cannot be.

Works with5 tools
Draft Defective Product Replies

Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.

Works with34 tools
Extract Video Transcripts

Get a readable transcript beside each new upload in your publishing checklist, or a clear flag when captions never appear.

Works with6 tools
Route WhatsApp Chats

Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.

Works with9 tools