AI-Agents for Technical Support Engineers in Customer Support working with Chatwork
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Send After-Hours Replies
Flag overnight product issues that still need a personal reply.
Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.
Works with
21 tools
21 tools
Draft Angry Customer Replies
Draft careful replies to angry customers with product issues.
Your support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.
Works with
5 tools
5 tools
Answer Website Chat Questions
Answer documented product questions and escalate gaps with chat context.
Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.
Works with
1–3 of 3
