AI-Agents for Service Advisors
Agents help Service Advisors keep customer visits and shop schedules in view.
Confirm service visits at times the assigned staff member can take.
Your clients and staff get a confirmed appointment time and purpose when a booking request fits your service and staff calendar.
Confirm service appointments and retain customers' visit notes.
See new bookings with the client's note on your calendar, and catch missing confirmation emails before they leave a visitor guessing.
Schedule service customer follow-ups and record sent texts.
Your follow-up texts are scheduled for the time you choose, and the contact shows what went out or why a text was held.
Confirm shop appointment times and hand off change requests.
Your customers get an automatic text message reply with their confirmed appointment time or next step, while unclear requests reach your coordinator.
Answer drivers about their confirmed service appointments.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.
12 toolsCatch repair complaints that raise safety or repeat failure concerns.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.
Ask drivers about repair estimates and flag their replies.
Your quote follow-ups go out when agreed check-in dates come due, and you see who replied or needs a personal touch.
Draft replies to drivers' service questions for review.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
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