AI-Agents for Service Advisors working with monday.com
monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
Schedule customer visits and confirm appointment changes.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
29 toolsConfirm service appointments or flag conflicting visit details.
Your visitors get appointment confirmation emails with the booked time and a review link. Your coordinator hears about conflicts before a confirmation goes out.
26 toolsAnswer common shop texts and flag questions needing an advisor.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
13 toolsAnswer drivers about their confirmed service appointments.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.
12 toolsCatch repair complaints that raise safety or repeat failure concerns.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.
Ask drivers about repair estimates and flag their replies.
Your quote follow-ups go out when agreed check-in dates come due, and you see who replied or needs a personal touch.
