AI-Agents for Service Advisors in Escalations working with monday.com
Bring delayed approvals to owners, flag policy exceptions. Every one is ready to run, and you can adjust it in plain language.
Send Text Auto Replies
Answer common shop texts and flag questions needing an advisor.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Works with
13 tools
13 tools
Answer WhatsApp Questions
Answer drivers about their confirmed service appointments.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.
Works with
12 tools
12 tools
Flag Urgent Complaints
Catch repair complaints that raise safety or repeat failure concerns.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.
Works with
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