respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Answer common shop texts and flag questions needing an advisor.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Answer drivers about their confirmed service appointments.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.