Choose a ready-to-run Agent that connects to Front and handles recurring work for you.
Your assigned reps find reply drafts in their tickets. Those drafts reflect the customer's latest question and your team's saved answers.
Your prospects get a useful first reply when your guidance covers their question, and you can spot threads that need your answer.
Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.
Questions your guide covers get answers in the original email thread. Your team sees which ones need review.
Your support manager gets a reply draft that reflects the complaint and offers a next step to review before sending.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.