AI-Agents for Software working with Front

Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.

Send Approved Auto Replies

Send approved replies to users when their support contact is away.

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools
Send After-Hours Replies

Acknowledge support tickets overnight and flag those needing a reply.

Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.

Works with21 tools
Draft Blog Posts

Turn repeat product questions into blog drafts based on published help articles.

Get a blog draft grounded in your published help articles and real customer questions, with unanswered points flagged for your review.

Works with14 tools
Route Lead Ad Inquiries

Match ad inquiries to customer accounts and alert the right sales owner.

Your sales rep gets a clear inquiry and a CRM link. Existing customers keep their account context, and the ad campaign stays visible.

Works with12 tools
Draft Late Reply Apologies

Draft apologies for late product support replies using current case facts.

Your support rep gets apology drafts for overdue customer emails. Current case details help make the replies useful.

Works with5 tools
Draft Customer Follow-Up Replies

Draft replies to users whose product issue remains open.

Get a thoughtful reply draft when a customer says your last support answer missed the mark, ready for your review in the same email conversation.

Works with5 tools
Create Jira Tickets

Turn staff support posts into prioritized tickets and reply with links.

Your staff get Jira tickets from Slack support requests, with files and your priority rules carried through and a link sent back in the thread.

Works with10 tools
Draft First Chat Replies

Draft first answers to product inquiries using approved guidance.

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools
Draft Angry Customer Replies

Draft calm replies to customers frustrated by product issues.

Your support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.

Works with5 tools
Draft Angry Customer Replies

Draft grounded replies to angry users about product issues.

Your support inbox gets a courteous draft for an angry customer email, with threats or escalation concerns flagged for your review.

Works with4 tools
Draft Customer Email Replies

Draft replies to users' product questions for review.

Get an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.

Works with6 tools
Answer Support Tickets

Answer common product questions with approved replies as tickets arrive.

Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.

Works with9 tools
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