AI-Agents for Request Intake in Software working with Front

Track product support requests and flag urgent customer issues.

Your support queue stays current as emails arrive. Your lead hears about critical issues or upset customers, while routine requests get a reply using text you approve.

Works with11 tools

Draft answers to product support emails for the assigned teammate to approve.

Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.

Works with24 tools

Remove flagged, unapproved people from product channels and report the result.

Keep your discussion channels aligned with access reviews, and give reviewers before and after member lists.

Works with12 tools

Reply to common product questions and flag chats needing support.

Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.

Works with8 tools

Send approved replies to users when their support contact is away.

Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.

Works with14 tools

Match ad inquiries to customer accounts and alert the right sales owner.

Your sales rep gets a clear inquiry and a CRM link. Existing customers keep their account context, and the ad campaign stays visible.

Works with12 tools

Turn staff support posts into prioritized tickets and reply with links.

Your staff get Jira tickets from Slack support requests, with files and your priority rules carried through and a link sent back in the thread.

Works with10 tools

Draft first answers to product inquiries using approved guidance.

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools