Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Update new-lead statuses after first emails and send owners reply lists.
Your lead status reflects first outreach, and you get a short list of leads awaiting your personal reply.
Log ad inquiries with account matches and clear owners for follow-up.
Your sales rep gets a clear inquiry and a CRM link. Existing customers keep their account context, and the ad campaign stays visible.
Answer incoming lead emails and label threads that need a salesperson.
Your prospects get a useful first reply when your guidance covers their question, and you can spot threads that need your answer.