RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Bring client support chats into private channels for team replies.
Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.
Draft a reply when a prospect declines a service proposal.
Get a thoughtful sales email reply in your private chat, with the prospect's reason and offer context close at hand before you send it.
Route client service incident reports and flag missed requests.
See who received your critical or major incident review request and who needs follow-up.