One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
Flag customer requests awaiting a team response.
Keep your team current with an email summarizer that posts morning and evening inbox digests, including requests and deadlines.
Draft answers to flagged customer emails using approved help files.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Mark urgent customer emails and categorize other requests.
Your inbox shows email topics and importance, making client, supplier, and team requests easier to follow up.
Label customer questions and flag requests needing a reply.
Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.
Draft replies to favorable feedback and email them for approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Answer clear customer questions and flag complaints for review.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Prepare cancellation drafts and flag policy questions for review.
You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.
Check the complaint against the visit report before suggesting a remedy.
Get a thoughtful reply to a bad review, with your visit report checked and a private next step ready for your review.
Check complaint emails before preparing a negative review reply.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Draft review replies that flag service complaints for the owner.
Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.
Draft review replies from support history and flag open complaints.
Get personal replies to new verified reviews, with purchase and support context beside each draft for your approval before posting.
Send customer review replies to the right manager for approval.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.