Client Services teams use Agents to keep client decisions tied to current work.
Deliver finished client packets to each contact and report failed emails.
Your finished packet goes to the people you name, with a delivery ledger showing failed addresses and messages still pending.
Prompt task owners before client deadlines and report unreachable assignees.
Your assignees get due date reminder emails, and you see which tasks need your help reaching an owner.
Send new clients their kickoff details and flag handoff gaps.
Your new clients get an automated welcome email with kickoff details and next steps. You hear when it arrives or what needs fixing.
Show which client reviewers can open proofs before their reviews are due.
Your production team gets a morning view of who can open today's and tomorrow's proofs, with clear flags for reviews that need a fix or manual check.
Give clients a ticket link for service requests or flag missing tickets.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
Send clients bookable meeting times with a named regional host.
Give colleagues meeting choices within the guest's local hours, with a host and booking link for every time, right in the chat thread.
Match client meeting requests to the right booking page.
Your colleagues get a clear answer about which booking link to share, based on your meeting guide and current meeting pages.
Keep client proof decisions on the task for the version they saw.
Your approval task keeps the reviewer’s decision beside the proof version they saw, with a link back to their chat message.
Ask item owners what decision to request from clients.
Your campaign owners get a prompt when a client review item lacks a decision question the client can answer.
Find client session times when all assigned team members can join.
Get meeting times your whole host team can offer, with booking links ready to share in the same chat thread.
Find the right host's booking link for a client meeting.
Your team gets the right host's direct booking link in chat, with a short note they can pass to an invitee.
Hold client scope approval and point reviewers to the revision.
Your reviewer can see the revised scope before signing off, while the pending approval waits with a link to the announcement.