Agents help Intake Coordinators route new inquiries and keep responses on track.
Remove work labels from inquiry emails after follow-up tasks finish.
Keep your shared inbox in step with completed tasks. Finished email conversations lose their work label, and you get a confirmation.
Send client welcomes when intake is complete and flag gaps to the owner.
Your new clients get a welcome email with their project details and shared folder link. You see confirmation or the details needed first.
Book incoming consultation requests with an available team member.
Your meeting requests become round robin bookings, with an available host named in the confirmation email.
Check intake against bookings before confirming appointments.
Your visitors get appointment confirmation emails with the booked time and a review link. Your coordinator hears about conflicts before a confirmation goes out.
Find a usable consultation link for the same host and meeting type.
Get a checked replacement for an invitee's booking link, with the right host and meeting type, or a clear reason to follow up.
Match new meeting requests to an eligible host and open times.
Your coordinator gets a short list of available times and the right booking link in the request conversation, ready to share.
Check new client appointments against the intake email exchange.
Your clients get appointment confirmation emails with a link to change the time, while your scheduler sees bookings that conflict with the email exchange.
Answer standard first-contact questions and flag inquiries needing review.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Choose the right consultation link for a new inquiry.
Your colleagues get a clear answer about which booking link to share, based on your meeting guide and current meeting pages.
Draft replies to new inquiries from the shared message thread.
Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
Match an inquiry to the right intake appointment page.
Get the right appointment booking link for your invitee note, plus a sentence you can paste without searching every host and meeting type.
Confirm new client appointments and flag missing booking details.
Your confirmation emails include clear appointment details and a rescheduling link. You also get a report on every send or issue.