Agents help Intake Coordinators route new inquiries and keep responses on track.
Match an inquiry to the right intake appointment page.
Get the right appointment booking link for your invitee note, plus a sentence you can paste without searching every host and meeting type.
Send signature requests when client intakes are approved.
Your client agreements go out for signature after intake approval, and the intake owner can see who received the request and whether it was sent.
Screen incoming complaints and flag those needing prompt attention.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.
Draft replies that clarify what a new inquirer needs.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.