AI-Agents for FAQ Responses

Answer customer questions, acknowledge tickets, escalate exceptions.

Answer Store Chat Questions

Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.

Works with17 tools
Recommend Store Products

Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.

Works with7 tools
Answer Order Questions

Your shoppers get order answers in website chat, using the details your store already has on record.

Works with11 tools
Answer Support Tickets

Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.

Works with9 tools
Answer Website Chat Problems

Give website visitors a useful next step in chat, backed by your current help articles and service notices.

Works with
Answer Website Chat Questions

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools
Send Text Message Replies

Prospects get a relevant text reply while you're busy, and you see any question that still needs a personal answer.

Works with
Answer Website Chat Questions

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools
Draft Direct Message Replies

Get tailored reply drafts for business direct messages that your guide covers, ready for a teammate to review before sending.

Works with
Draft Text Replies

Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.

Works with15 tools
Answer Support Chats

Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.

Works with4 tools
Answer Website Chat Questions

Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.

Works with
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