Answer customer questions, acknowledge tickets, escalate exceptions. Every one is ready to run, and you can adjust it in plain language.
Reply to common visitor questions and flag sensitive chats for the owner.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Answer routine phone questions and pass callback details to the front desk.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Answer WhatsApp questions about hours and services for the front desk.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
Answer common appointment texts and flag questions for front desk staff.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Confirm visit times by text and pass exceptions to the coordinator.
Your customers get an automatic text message reply with their confirmed appointment time or next step, while unclear requests reach your coordinator.
Draft first answers to incoming front desk chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Answer WhatsApp questions about hours and confirmed appointments.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.
Answer visitor questions about services and hours from site pages.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.