Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.
Turn callers' preferred times into confirmed staff appointments.
Your callers and staff get the same confirmed time and location after you email the caller's preferred times.
Book meeting requests with an available colleague and reply with details.
Your meeting requests become round robin bookings, with an available host named in the confirmation email.
Fill open appointments from the inbox and confirm the new visit.
Give canceled appointments a second chance: offer openings to your email waitlist and send the confirmed time to your client and staff.
Answer routine phone questions and pass callback details to the front desk.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Answer WhatsApp questions about hours and services for the front desk.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
Answer booking texts and add confirmed visits to the calendar.
Your calendar holds appointments requested by text, and customers get a confirmation with the time and purpose.
Book waiting customers into open times and send their confirmations.
Your staff's waitlist requests become booked appointments when customers' preferred times match openings on the chosen staff calendar.
Confirm booking requests and send clients their appointment details.
Your clients and staff get a confirmed appointment time and purpose when a booking request fits your service and staff calendar.
Draft front desk replies with visit times and arrival details.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
Answer WhatsApp questions about hours and confirmed appointments.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.
Answer visitor questions about services and hours from site pages.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.