Answer customer questions, acknowledge tickets, escalate exceptions. Every one is ready to run, and you can adjust it in plain language.
Answer standard guest questions and surface delicate issues for follow-up.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Reply to common guest texts and flag requests for personal follow-up.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Answer guest questions with page links and flag unclear policies.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
Draft replies to guest texts using approved wording.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.