AI-Agents for Customer Support working with Zendesk
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.
9 toolsGive website visitors a useful next step in chat, backed by your current help articles and service notices.
Your team gets clear support cases with owners. Everyone knows which case number to work from.
9 toolsGive your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.
9 toolsYour visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
12 toolsYour visitors get clear answers in chat, with context from earlier messages and a source link for current facts.
10 toolsGive your support team a clear read on customer images, with visible clues and a suggested next step in a private ticket note.
5 tools
