Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.
Answer common WhatsApp questions from approved support answers.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
Remove approved replies that exposed a customer's private detail.
Get a clear result when a supervisor approves removing a sensitive chat reply, with a private note on the customer conversation.