Agents help Account Managers stay close to clients as their needs change.
Sort client emails and flag requests needing quick attention.
Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.
Draft client replies about an open deal's scope and price.
Your sales email reply draws on the conversation and current deal, with uncertain promises marked for your review before sending.
Prepare client proposals from discovery notes and approved costs.
Your business proposal starts with your call recap and lands in your proposal workspace as a draft with the pricing you approved.
Prepare client proposals that preserve agreed scope and costs.
Get a business proposal in your company template, with the service team's agreed scope and costs ready for your review.
Draft client cancellation replies using plan and renewal details.
You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.
Reply to client clip requests with an MP4 or a clear reason.
Get the MP4 in your request email thread, or learn why the clip could not be delivered and what to send instead.
Archive recent unstarred mail so starred client replies stay visible.
Keep starred emails in view while recent unstarred messages leave your inbox each day. Choose when the cleanup runs.
Turn teammates' email requests into client drafts for review.
Your client email drafts are ready to review, with the tone and details your teammates requested. You decide what to edit and send.
Check client meeting details against the calendar and draft replies.
Get a reply draft for meeting and appointment confirmations, with calendar differences or scheduling conflicts called out before you send.
Put open client requests first, with reasons to reply soon.
Start your day with a short inbox summary that puts unanswered requests and deadlines first, with routine updates grouped below.
Flag client meeting overlaps when calls move.
Get a short email when your schedule changes, with any new meeting clashes and a follow-up to check.
Turn flagged client emails into next-day tasks with the next step.
See your next steps in the flagged-email task list, with action notes and due dates for tomorrow.